Resident Frequently Asked Questions
Answers to your common questions
Here at PURE Property Management of Arizona, we value our residents. When you lease with us, your property manager is your one point of contact for all of your rental needs and questions. Your property manager will assist you from the application process, deposit and leasing of the home. They also are your contact for the duration of your lease.
We offer on-time online payment services through our accounting system and ZEGO. By paying through this system, you can build your credit history as we offer the option of reporting on-time rent payments to major credit bureaus.
Your property manager will be your main contact here at PURE Property Management of Arizona. They can assist you starting with the application process, leasing, rent questions and maintenance issues.
Q: How do I apply for a property?
A: Contact the property manager listed in the ad and you will be sent a link to apply.
Q: Do all adults need to apply?
A: Yes, we require applications from all adults who will be living in the home.
Q: I have a pet, will you take it?
A: Contact the property manager listed to inquire if the home you are interested in will take your pet.
Q: I have a service animal, will you take it?
A: Yes, we do. Contact the property manager for the form.
Q: How do I pay move in monies?
A: We will need guaranteed funds for all move in monies.
Q: I missed the cut off, what do I do?
A: Your rent will be late and you must pay with guaranteed funds.
Q: Can I pay with a check?
A: Our preferred rent payment method is online. We have teamed up with Rent Track to offer our residents the financial benefit of reporting all on time payments to major credit bureaus to help you build your credit history. The online system is available the 25th through 3:00 p.m. Arizona time on the 3rd.
Q: Do you have a drop box?
A: Yes, we have a dropbox on the east side of our building (parking lot side)
Q: My rent is late, what do I do?
A: Late rent must be paid in guaranteed funds form.
Maintenance requests can be filed online 24/7. You can also call our main office number at 480-969-1818 during normal business hours. We do have a night and weekend EMERGENCY ONLY service at 480-204-2575.